Terms & Conditions

All correspondence in respect of tours and travel services provided should be addressed to Amazing Himalayas – Rewarding Adventures.

Booking

On confirmation of booking your contract is with Amazing Himalayas. A contract exists between us when we confirm your tour/travel services and have received the deposit amount from your end.

Deposit

A minimum deposit of 25% of the total cost is paid to Amazing Himalayas to secure your booking.

Balance Payment
Balance payment is to be made 5 weeks prior to the date of start of services. Any booking made within 3 weeks of the date of services would be considered to be a late booking and for same the full and final payment is required to be made at the time of booking itself.
Note: For specified train journeys, hotel or resort bookings during the peak season a full payment are required to be made at the time of the booking. Peak Season is Christmas & New years .
Payments
All payments are to be made in name of Amazing Himalayas_( surname). The surname and reference number needs to be included in the Cheque.
Mode of Payment
Domestic / overseas payments can be made using any of the following methods:-
  • Western Union
  • By Bank transfer to our bank (Bank Details)
  • By Mail Authorization (AMEX, Visa & Master Card)
  • By Online Payment Gateway system through AMEX, Visa & Master Card.
  • By Debit Card verified by Visa.
  • All of payment through credit card, the bank charges (3% extra) would be levied over and above the total amount.
Note:
  • All payments should be free and clear of any withholding tax and deduction.
  • Bank charges, if any, for remittance (by remitting bank or by intermediary bank) would be strictly borne by payer.
Cancellation and Refund Policy
Cancellations of tours due to any avoidable/unavoidable reason/s we must be informed in writing via email. Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows:
  • 60 days & prior to arrival – Deposit in full is refunded by Amazing Himalayas
  • 59 days to 30 days prior to arrival - Deposit is retained by Amazing Himalayas and the remaining funds received from the payee are refunded.
  • 29 days to 10 days prior to arrival – Deposit and 50% of the tour/service cost is retained by Amazing Himalayas.
  • 09 days and less, prior to arrival or no show - NO REFUND.
Note: Irrespective of above mentioned cancellations phases - in case of cancellation of tour / travel services after the booking is made with us - a minimum 10% service charges would be applicable
  • The funds would be refunded directly the person who has made the payment to us.
  • Please note that the refund process may take 2 - 3 weeks.
  • In the case a cancelled trip after the tour had commenced the refund would be restricted to a limited amount that too would depend on the amount that we would be able to recover from the hoteliers we patronize. For unused hotel accommodation, chartered transportation and missed meals etc. we do not bear any responsibility to refund.
  • In case of special train journey (like Palace on Wheels, Royal Rajasthan on Wheels, Deccan Odyssey, Golden Chariot, Indian Maharaja & Maharajas Express) - a separate cancellation policy will be applicable. This information will be specified in your tour pack.
Arrival and Departure Policy for Hotels and other accommodation
  • Check-In Times: 1200 - 1500 Hours. Early arrival is subject to availability. A payment may be required.
  • Checkout Times: 1000 - 1200 Hours. Late checkouts is subject to availability. A payment may be required.
Extra Usage of Vehicle
Extra usage of vehicles (cars / coaches with the driver) that is not pre-arranged or included in the detailed itinerary may not be possible. If extra usage of vehicles is possible a cost to the tour group will be incurred, subject to the discretion of the Head Guide. Payment for this service must be made on that day.
Our liabilities & limitations:
  • Please note the tour cost excludes entrance fees of specific monuments/museums. There are also taxes on fuel and guide charges by the Govt. of India that are not included.
  • Our quoted rates are based on the prevailing rates as negotiated by us with the accommodation and transportation providers. These Providers retain the right to modify the rates without notice. Therefore the rates quoted by Amazing Himalayas to the Traveler are subject to change.
  • Amazing Himalayas and its associate's acts only in the capacity of an agent for the accommodation providers, transportation companies and all other contractors providing their services. All invoices, receipts, contracts and tickets issued by Amazing Himalayas are issued subject to the providers' terms and conditions. All ticketing allocated (accommodation, transportation, etc.) renders the services stipulated and constitute the sole contract between the Traveler and Provider(s).
  • All itineraries are sample itineraries, intended to give you a general overview of the tour schedule. There are numerous factors that can dictate itinerary changes either before the tour or while on the trail. Factors may include precarious weather, road conditions and the physical ability of the participants. Amazing Himalayas reserves the right to amend any aspect of the itinerary including transportation and accommodation without notice in the interest of the Travelers' safety, comfort and general wellbeing. There will be no refund. However if an extra cost is incurred, the Traveler would be made payable.
  • Amazing Himalayas shall not be responsible for any flight delays, changes in flight path and expenses incurred. Or any consequential financial loss, injury and damage - directly or indirectly - due to natural hazards, flight cancellations, accident, breakdown of machinery or equipment's, breakdown of transport, weather, sickness, landslides, political closures, acts of God, perils incident to the sea, floods, fire, acts of Government or any other authorities, wars, civil disturbances, riots, theft, pilferage, epidemics, quarantines, medical or custom department regulations, defaults, or any other causes beyond our control or any untoward incidents or any such causes whatsoever including any liability or extra expenses sustained by the Clients. Further, the Clients shall be liable for the liability or extra expenses incurred by him / her as a result of the forgoing causes.
  • Amazing Himalayas shall not be responsible and shall not accept any liability towards the Clients or his/her legal representative for any loss of property or damages resulting from death or injuries including loss of services which the Clients may sustain on account of act, negligence or default by any transportation Company, hotel agents or any other body of persons, its agents or service providers providing such services or facilities or arising out of or while engaged in any tour, means of transportation or other services, whether due to ownership, maintenance , use, operation or control of any automobile, bicycle, boat, motor, or other vehicle in common carrier or otherwise and whether due to its or there negligence or otherwise or regardless of how caused. Clients using sporting equipment, bicycles, sailing boats, scuba diving gear, hired or supplied by hotels or rental bodies shall do so at their own risk.
  • Amazing Himalayas do not have an insurance policy covering the expenses for accident, sickness, and death. Travelers are advised and highly recommended to seek travel insurance in their home country. In some cases Amazing Himalayas will require this documentation prior to your tour commencement. All baggage & personal property/s at all times are at the client's risk.
  • Amazing Himalayas reserves the right to cancel any services in case it deems that the tour, trip or passage is impracticable for any reason or should circumstances warrant such action, upon refunding the value thereof and the Client shall not have any other or further claim against the company by any reason thereof.
  • Amazing Himalayas reserves the right to refuse to carry out its contract with any person whom it may consider to be undesirable in its absolute discretion and it shall not be required to show any reason for doing so.
  • All disputes arising in connection with this Agreement shall be referred to an Arbitrator to be appointed by Amazing Himalayas. All such disputes shall be subject to the jurisdiction of Delhi (India) Courts only. The laws of India shall govern the validity, interpretation, construction, performance and enforcement of these terms and conditions.
  • Checkout Times: 1000 - 1200 Hours. Late checkouts is subject to availability. A payment may be required.